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Tiara Medan Hotel & Convention Center, Medan
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Key details
About the Hotel
Jl. Cut Meutia,
Medan,
Indonesia,
20152,
North Sumatra
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Getting around
A list of all available modes of transport
City Centre
Medan500 m
Airports
Kuala Namu International (kno)
30.7
km
Train
Medan Train Station
1.2
km
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
Comfortable Stay!
“Room 711 on the Executive Floor was significantly improved, featuring fast-draining bathtubs and clean, well-maintained spaces that made my stay comfortable.” view full review
Delicious Breakfast!
“The buffet breakfast was impressive, offering a wide array of dishes that catered to every taste, making mornings enjoyable.” view full review
Pleasant Shower!
“The bathroom experience improved tremendously, with efficient water drainage that made my showers refreshing and pleasant.” view full review
Reliable Internet!
“I appreciated the free internet access on the Executive Floor, which was a huge help for planning the rest of my trip in Sumatra.” view full review
General
Wi-Fi
Lift
Dining
Restaurant
Bar/ Lounge area
Spa & Leisure
Swimming pool
Room features
Paid Wi-Fi in rooms
Air conditioning
In-room safe
Media
Telephone
Show more
Location
Jl. Cut Meutia,
Medan,
Indonesia,
20152,
North Sumatra
Map view
Jl. Cut Meutia,
Medan,
Indonesia,
20152,
North Sumatra
City landmarks
Jalan Sultan Ma'moen Al Rasyid No.66
Istana Maimun
1.1
km
Jl Masjid Raya
Medan Grand Mosque
1.5
km
Jl. Jenderal Ahmad Yani No.105
Tjong A Fie Mansion
850 m
Shopping Area
Medan Mall
1.5
km
Jl. Teuku Umar no. 18
Shri Mariamman Temple
620 m
Museum
Museum Perjuangan TNI
1.0
km
Jln. Perniagaan
Pajak Ikan
1.1
km
Mosque
Mesjid Raya
1.3
km
Jln. H M. Yoni no. 51
Museum Gedung Arca
780 m
Pagoda
Gunung Timur Temple
930 m
Hutan Kota Taman Beringin
1.4
km
Museum
Rahmat International Wildlife Museum & Gallery
2.0
km
Jalan Stasiun Kereta Api
Pajak Ikan Lama Medan
1.3
km
Mall
Sun Plaza
1.2
km
Jl. Pemuda No.13
Sumatran Numismatic Museum
730 m
Jl. Padang Golf CBD Polonia
Wonders Water World
1.3
km
Rumah Rih
Lake Linting
1.8
km
Kesawan
Gang Bengkok Old Mosque
640 m
Shopping Area
Grand Palladium Mall
1.0
km
Jl. Pemuda No.10 A
Gedung BKS PPS
620 m
Mall
Lippo Plaza
650 m
Kesawan
Gedung Kantor Dinas Kebudayaan dan Pariwisata Provinsi Sumatera Utara
660 m
Jl. Pengadilan Petisah Tengah
Lapangan Benteng
970 m
Shopping Area
Center Point Mall
1.3
km
Jl. Katamso
Maimun Palace
2.0
km
Jl. Sei Bingai no. 1
Gallery Payung Teduh
1.8
km
Jl. Kejaksaan
Taman Kebun Bunga 茂 榕 園
970 m
Jl. Kejaksaan Petisah Tengah
Tjong Yong Hian Gallery
970 m
Lapangan Merdeka
1.6
km
Nearby
Jl. Imam Bonjol J A T I
Taman Ahmad Yani
540 m
Restaurants
Mutia Garden
350 m
Jl. Cut Mutia No.24/3B Madras Hulu
Bakerzin
460 m
Jl Teuku Daud No 9
Brew Brother Coffee
430 m
W Trans sumatera Hwy 160
Uncle K
530 m
Jln. Zainal Arifin No. 7 Sun Plaza L4#B-RK-01
Coffee Box
530 m
Jl. KH. Zainul Arifin Sun Plaza
Marugame Udon
530 m
Jl. KH Zainul Arifin no. 7 Sun Plaza Medan Lantai LG unit A
Reviews and Ratings
Feedback from previous guests about their experience.
84%
liked the hotel and would stay again
8.4/10
Great
Rooms
8.2
Location
9.5
Service
7.1
Dining
7.6
Guest reviews
8.4/10
based on 15 reviews
7.7
7.7/10 based on 3 reviews
Sophia
United Kingdom,
December
2024
9.6/10
I had a pretty good stay at the hotel, which is conveniently located near shopping and dining. The rooms were spacious and well-equipped, but I did experience a bit of a leaky shower. The staff was friendly and very helpful throughout my time there, which I appreciated. Overall, it offers great value for money, although the minor issues with the room were a bit bothersome.
Rooms
7.0
The rooms are large and well-equipped, and I enjoyed the free WiFi. However, I dealt with a leaky shower which took away from the experience.
Service
9.0
The service was top-notch; the staff was incredibly friendly and helpful, always ready to assist with information like taxi fares.
Location
9.0
The hotel is very central and close to an impressive shopping mall, which made it easy to explore the area on foot.
Dining
8.0
I found the dining options quite good, with a variety of delicious local food and plenty of fresh fruit.
Facilities
7.0
The facilities were decent, but nothing stood out as exceptional.
Zoe
United Kingdom,
November
2024
8.4/10
The hotel offers a great location near shopping and attractions, making it very convenient. The rooms are spacious, clean, and quiet, ideal for relaxation. However, the service could be improved as the staff was slow to respond at times. Dining options were extensive and delicious, providing good value for money.
Rooms
9.0
The rooms were spacious, clean, and stocked with a mini-bar, complimentary water, tea, and coffee. The Wi-Fi worked great throughout the hotel.
Service
6.0
While the staff was friendly, I did find that they took too long to pick up the phone when I needed assistance.
Location
9.0
The hotel is in a fantastic location, just a short walk to a large shopping mall and many dining options, as well as close to main attractions like the palace.
Dining
8.0
The dining experience exceeded my expectations with a wide variety of delicious food options, especially for breakfast.
Facilities
8.0
The amenities were well-maintained, providing a comfortable and enjoyable atmosphere.
Tommy
United Kingdom,
November
2024
7.2/10
This hotel has a really great location that's super close to an impressive shopping mall, making it very convenient for my stay in Medan. The rooms were spacious and clean, which I really appreciated. However, the service wasn’t very responsive and could use some improvement, especially when asking for transportation details. Overall, it's a decent value for money.
Rooms
8.0
The rooms were spacious and clean with no musty smell. However, I did find only one power outlet with an Indonesian plug.
Service
5.0
The service could be improved; the staff wasn't very responsive to my needs, especially when it came to transportation details.
Location
9.0
The location is fantastic, right near Sun Plaza and other main attractions in Medan.
Dining
7.0
The breakfast was good with a variety of foods, including lots of fresh fruit, which was a nice touch.
Facilities
7.0
Facilities were decent, but nothing stood out particularly.
Connor
United Kingdom,
November
2024
7.4/10
The hotel has a great central location, making it easy to explore nearby shopping and dining options. The rooms are clean, and the staff is friendly, which enhances the overall experience. However, the service was a bit slow at times, particularly when trying to get taxi information. While the dining options were acceptable, there is room for improvement in terms of variety and quality.
Rooms
8.0
The rooms were clean and comfortable, providing a cozy atmosphere for our stay.
Service
6.0
The service was friendly, but it took a while to get assistance, especially when I needed help with taxi arrangements.
Location
9.0
The hotel is in a very central location, within walking distance to shopping and dining, which is incredibly convenient.
Dining
7.0
The dining experience was okay and acceptable, though I hoped for a bit more variety in the breakfast options.
Facilities
7.0
The hotel facilities were satisfactory, but I noticed that they could use some modernization.
Sophia
United Kingdom,
November
2024
8.6/10
I had a pleasant stay at this hotel, with its clean and spacious rooms and a very central location that's perfect for shopping and dining. The service was friendly, but there were times when they were a bit slow to respond. I really enjoyed the breakfast, which exceeded my expectations. Overall, it offers great value for money but there's room for improvement in responsiveness and service speed.
Rooms
9.0
The rooms were clean, spacious, and equipped with a fully stocked mini-bar, complimentary water, tea, coffee, and fast Wi-Fi.
Service
7.0
The staff was friendly and helpful, although at times they took too long to pick up the phone, which was a bit frustrating.
Location
10.0
The hotel's location is very central, within walking distance to many shopping and dining options, making it extremely convenient.
Dining
9.0
The breakfast was excellent with a variety of choices, much more than I expected.
Facilities
8.0
The facilities were quite nice, contributing to my overall positive experience.
Nathaniel
United Kingdom,
November
2024
9.4/10
I had a pretty good experience at this hotel. The location was fantastic, close to shopping and dining options in Medan, which made things very convenient. The rooms were clean and spacious, perfect for unwinding after a long journey. The only downside was the service regarding taxi fare information, which wasn’t always clear. Altogether, it felt like great value for money with a few minor hiccups.
Rooms
9.0
The non-smoking executive room was clean, spacious, and comfy, which was exactly what I needed after a rough 4-5 hour ride.
Service
7.0
The staff was friendly, but I found that I had to ask multiple times for clear taxi fare information.
Location
10.0
The hotel is centrally located, very close to an impressive shopping mall and just a short walk away from dining options. I could even hear the recitations from Masjid Agung nearby.
Dining
8.0
I enjoyed the breakfast; it was delicious with a good variety of food! The fresh fruit was especially worth it.
Facilities
7.0
Although I didn’t use many facilities, the hotel did have a pool that looked inviting.
Jordan
United Kingdom,
October
2024
9.8/10
I had a great stay at this hotel with its clean and comfortable rooms and friendly staff. The location is perfect, really close to some shopping and dining options. While the breakfast was decent, I wish there were a few more choices. Overall, it offered good value for my money.
Rooms
8.0
The rooms were clean, spacious, and quite comfortable, with nice international TV channels.
Service
9.0
The staff was incredibly friendly and always willing to help out.
Location
10.0
The hotel is in a great spot, just a short walking distance to shopping and dining options, and close to Sun Plaza.
Dining
7.0
The breakfast was okay, with a good mix of local food but could have benefited from more variety.
Facilities
7.0
The hotel had convenient facilities, although some areas felt a bit dated.
Liam
United Kingdom,
September
2024
9.2/10
I had a nice stay at this hotel with spacious and clean rooms. The location was great, close to shopping spots and restaurants, making it super convenient. Although the staff was friendly, I found the service somewhat lacking in responsiveness, which was a bit disappointing. Overall, the stay offered good value for money, but there’s room for improvement in service.
Rooms
9.0
The rooms were spacious and clean with no musty smell, which made my stay quite comfortable.
Service
7.0
While the staff was very friendly, I felt they could have been more responsive to my needs.
Location
9.0
The hotel is in a great location, just a short walk to places like the impressive shopping mall and several dining options.
Dining
Facilities
7.0
The hotel had decent facilities, but it would be nice to see more amenities for guests.
Jayden
United Kingdom,
September
2024
7.6/10
I had a lovely stay at this hotel, enjoying its great location close to an impressive shopping mall and dining options. The rooms were clean and spacious, which made it comfortable for my family. However, the service could use some improvement as the staff wasn't always responsive to our needs. Overall, it's a good spot for a family getaway with decent dining options.
Rooms
8.0
The rooms were clean, spacious, and comfortable, though the bathroom felt a bit old.
Service
6.0
The staff were friendly, but sometimes not very responsive to our needs.
Location
9.0
The location was great, just a short walking distance to shopping and dining options.
Dining
7.0
The dining options were good, with a nice selection of local dishes, but nothing overly spectacular.
Facilities
7.0
The facilities were adequate with everything I expected, but nothing stood out as exceptional.
Theodore
United Kingdom,
September
2024
9.0/10
The hotel is situated in a very central location, making it super convenient for shopping and dining. My room was spacious and clean, though the temperature was a bit chilly for my liking. The staff was friendly and helpful, enhancing my stay. However, the breakfast options weren't as varied as I had hoped.
Rooms
8.0
The room was spacious, clean, and well-equipped with international TV channels, but it was quite cold inside.
Service
9.0
The staff was friendly and helpful, which made my stay more pleasant.
Location
10.0
The location is excellent—it's very central and just a short walk to shopping and dining options.
Dining
7.0
Breakfast was good, with a decent selection of local food but could use more variety.
Facilities
8.0
The hotel offers good amenities, although I didn’t get a chance to use them all.
Eva
United Kingdom,
August
2024
8.8/10
My stay at this hotel was quite pleasant, with spacious and clean rooms that exuded freshness. The location was perfect, just a short walk to great shopping and dining options. However, I found the service to be lacking in responsiveness, which was a bit frustrating. Overall, it offers good value for money, especially considering the room quality and great location.
Rooms
9.0
I was very impressed with the rooms; they were spacious and impeccably clean without any musty odors.
Service
5.0
Unfortunately, the service wasn't very responsive to my needs, especially when asking about transportation.
Location
10.0
The hotel's location is fantastic, being close to an impressive shopping mall and within walking distance of numerous dining options.
Dining
8.0
I didn't have the chance to explore the dining options extensively, but I heard there were lots of choices available.
Facilities
8.0
The facilities were quite good, offering everything one would expect from a quality hotel.
Jayden
United Kingdom,
July
2024
8.0/10
I had a great stay at this hotel! The location is really central, making it easy to explore the area, and the rooms were spacious and clean. The staff was helpful and friendly, which was a bonus. However, I did find that they took a bit longer to answer the phone when I needed assistance. Overall, it was a good value for money and I would consider staying here again.
Rooms
9.0
The rooms were spacious, very clean, and had a well-stocked mini-bar, as well as complimentary coffee and water. I particularly appreciated the international TV channels.
Service
7.0
The service was friendly and helpful, although it took a while to get a response when I called.
Location
10.0
The hotel is very centrally located, just a short walk to shopping and dining options, as well as major attractions like the palace.
Dining
7.0
The dining experience was decent, with a good selection of local foods and fresh fruit available for breakfast.
Facilities
7.0
The facilities were a bit outdated, especially the fitness equipment, but overall they met my needs.
Arthur
United Kingdom,
July
2024
9.6/10
I had a pleasant stay at the hotel, which had a great location close to shopping and dining options. The rooms were spacious and clean, although there was a minor issue with a leaky shower. Service was mostly friendly and helpful, but there were times when it felt a bit unresponsive. Overall, the hotel provided good value for money, especially considering the amenities.
Rooms
8.0
The rooms were spacious and clean, with no musty smells. However, there was a leaky shower in the bathtub that needed attention.
Service
7.0
I found the staff to be friendly and helpful, although the responsiveness to my needs varied at times.
Location
9.0
The hotel is perfectly situated within walking distance of an impressive shopping mall and dining options. I could even hear the recitation from the nearby mosque, which added a cultural touch.
Dining
8.0
Breakfast was a pleasant surprise with a wonderful selection of fresh fruit and local dishes.
Facilities
8.0
The hotel's amenities met my expectations, providing a comfortable and modern experience.
Jacob
United Kingdom,
July
2024
7.8/10
I had a decent stay at Tiara Hotel. The rooms were comfortable, and the staff was friendly and helpful. However, I found the bathrooms to be quite outdated, which was a letdown. On the plus side, the location is fantastic, being very central and close to great shopping spots. Overall, it’s a good value for money, but improvements in the bathroom facilities would make it even better.
Rooms
7.0
The rooms were comfortable, but the bathrooms were very old and could use an upgrade.
Service
8.0
The staff was friendly and helpful, always ready to assist me with information about taxi fares and local destinations.
Location
9.0
The location is great, just a short walk to shopping and dining, plus it's close to SUN Plaza and Sogo.
Dining
8.0
The dining options were good, with a variety of choices available.
Facilities
7.0
The facilities were satisfactory, but there's definitely room for improvement.
Jordan
United Kingdom,
July
2024
8.2/10
The hotel offers a great location, very close to SUN Plaza and several other attractions. The rooms are large and clean, but I did experience a leaky shower that could use some attention. The staff was really friendly and helpful with everything I needed. Overall, it's a decent value for money, but a few improvements would make it even better.
Rooms
7.0
The rooms were spacious, clean, and well kept, although the bathroom felt a bit dated and I did notice a leaky shower.
Service
9.0
The staff were incredibly friendly and helpful, especially when it came to providing information on local taxi fares.
Location
10.0
The location is fantastic, within walking distance of SUN Plaza and other main attractions, making it very convenient.
Dining
7.0
The dining options were good, with a nice selection of local dishes, but nothing too extravagant.
Facilities
7.0
The hotel has decent facilities, but nothing overly luxurious or standout; it's comfortable enough for a pleasant stay.